Communications
Reach members through email campaigns, team bulletins, and automated notifications — and see how it all landed. Build audiences once and reuse them across everything you send.
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Overview & Delivery
The communications dashboard: season-level engagement stats, the last campaigns out the door, and the automations currently running — with anything that needs attention raised to the top.
- See delivered, opened, clicked, bounced, and unsubscribed for the season, last 90, or last 30 days
- Jump into any recent campaign's full report
- Toggle automations on or off in place
- Open the email delivery log for transactional and notification email
Campaigns
Compose and send email campaigns with autosave, preview, and scheduling — including separate English and French subject and body, so each recipient reads their own language.
- Compose with autosave and preview, then send now or schedule for later
- Write EN and FR variants and see your audience's language mix before sending
- Track drafts, scheduled, and sent campaigns in one list, with a calendar view
- Duplicate a past campaign as a starting point — preflight flags broken links and missing translations
Recipients receive the email at their preferred address with your club branding in the header. Opens and clicks are tracked back to each contact so you can see who engaged.
Audiences
The lists your campaigns send to — built from teams, divisions, roles, or hand-picked contacts, and reusable across every send.
- Build audiences by team, division, role, or custom selection
- Reuse the same audience across campaigns
- See each audience's size and language mix before you send
Automations
Messages the system sends on its own — game scheduled, cancelled, or rescheduled, score posted, reminders, roster changes. Every trigger has its own on/off switch.
- Enable or disable each trigger individually
- See when each automation last fired and how many people it reached
- Adopt newly shipped automations — each starts switched off
- Audit every batch in the automation history
When a trigger fires, affected members are notified through their preferred channels — in-app bell, device push, or email — without anyone composing a message.
Team Bulletins
Updates that team staff send to their roster and its contacts. Club admins get a read-only view of every bulletin here; members find them in the club site's bulletin hub.
- See every sent bulletin with its delivery and open results
- Open any bulletin's full report
- Replies go to whoever sent the bulletin, not a shared inbox
A bulletin arrives as an email to the roster and its contacts, and appears in the club site's bulletin hub with per-team unread counts.
Sender & Social Settings
Where replies to outgoing email land, and — once social publishing is enabled for your club — the social accounts you post from.
- Set a custom reply-to address so responses reach a real inbox
- Connect or disconnect social media accounts